FAQs

How do I book a session?

You can email me at volhakokhan@gmail.com, use the contact form. I’d love to hear all about your family and plan the perfect photo shoot to tell your story.

What happens if my child is ill?

Being a mother myself, I totally understand if your little one is feeling under the weather - it's no problem at all to reschedule when they're feeling better.

What if I need to reschedule my session?

I usually require 48 hours notice. If you need to reschedule/cancel that is not a problem. Please let me know as soon as you know which date you’d like to reschedule your session.

What happens if the weather is bad and we are shooting outdoors?

I will keep an eye on weather reports in the days leading to your shoot. If it rains on the day of your shoot, then I will text to let you know if we need to reschedule.

What should we be wearing?

I suggest that family members wear neutral colors such as white, creams, beiges etc. Avoid patterns, keep it as simple and timeless as possible. Once we have booked in the session, I will send you a detailed preparation guide as well so you are aware of what to expect on the day of the photoshoot.

Is there anything we should bring?

I will send you a details preparation guide once our session is booked. But briefly, I will ask you to bring the favorite toys of the children. This will help us keep them engaged and bring their personality out in the images we take.

Can we include pets?

Of course, pets are family too, so the more the merrier. 

Where do you shoot? Do you have a studio?

No, I don’t have a studio. I am an on-location photographer. I love being outdoors and absolutely get excited when I find new natural backdrops in Charleston for sessions. I am happy to come to your home for your session for an indoor photo shoot or meet you at an outdoor location of your choice.

Do you provide RAW files?

I do not provide RAW files to clients. The type of RAW file differs by camera manufacture and model and a special software is needed to open them. I provide my clients with finished jpg. files that have been hand-edited to my personal style.

Do you require a deposit?

No, I don't . The whole balance is paid after session.

When do we see our pictures?

You will be sent a link within 10 business days of your session. The final digital images are fully edited and provided as high resolution JPG.

What if we are all camera shy?

Please do not worry if you, your partner or your children are camera shy. It is totally normal - I even feel the same way myself. I will spend some time getting to know you all better before I pull out my camera, and it will feel more like a play date with a friend, rather than a formal photo shoot. You won't even have to look at the camera if you don't want to. I want to capture natural and authentic moments, so just focus on having fun with your family and I will capture it all as it happens. You can read more about my style and my approach on my About page.

What is the best time for photoshoot?

I recommend booking a sunrise shoot (the soft light will make you look magical!) or a golden hour shoot (two hours prior to sunset) if the forecast shows sunny weather.

Do you sell gift vouchers?

Yes! I sell a limited number of vouchers each year. Contact me for more details.